Privacy Policy – US3 Hair
US3 Hair respects the privacy of its clients and is committed to protecting personal information collected through our communication channels, including WhatsApp.
When you contact US3 Hair through WhatsApp, we may process information such as your name, telephone number, messages, service preferences, appointment-related information, and other information voluntarily provided during the conversation.
This information is used solely to:
- respond to customer inquiries;
- provide information about our services;
- assist with scheduling and appointment management;
- provide customer support;
- improve our customer service experience.
US3 Hair may use technology providers and automation tools, including Meta's WhatsApp Business Platform and authorized technology providers, to facilitate these communications.
We do not sell personal information.
Personal data is retained only for as long as reasonably necessary for customer service, operational, legal, or business purposes.
Clients may request access, correction, or deletion of their personal information by contacting US3 Hair.
Contact:
US3 Hair
Email: contato@us3.com.br
Website: www.us3.com.br
Last updated: September 2026.
2. Terms of Service
Terms of Service – US3 Hair
By communicating with US3 Hair through WhatsApp or other digital channels, you agree to use these channels for legitimate communication regarding our services, appointments, customer support, and related inquiries.
The WhatsApp assistant may provide information and assist with appointment requests. Certain requests may be transferred to a member of the US3 Hair team when human assistance is necessary.
Appointment availability is subject to confirmation and may vary according to the service, professional, date, and salon availability.
Information provided through automated communication is intended to assist customers but does not replace confirmation by the US3 Hair team when required.
Users should not misuse the communication channel, attempt unauthorized access, or submit unlawful or abusive content.
US3 Hair may update these Terms when necessary.
Contact: (11)3062-4477
US3 Hair
Email:  contato@us3.com.br
Website: www.us3.com.br
Last updated: September 2026.
3. Data Deletion Instructions
Data Deletion Instructions – US3 Hair
Clients may request deletion of personal information associated with communications with US3 Hair.
To request deletion, please send an email to:
contato@us3.com.br
Use the subject:
Data Deletion Request
Please include the telephone number used to communicate with US3 Hair so that we can identify the relevant records.
After receiving the request, US3 Hair will verify the request and delete applicable personal information, except where retention is required for legal, regulatory, security, accounting, or legitimate business purposes.
You may also contact US3 Hair directly through its official customer service channels for assistance with a data deletion request.
US3 Hair
Website: www.us3.com.br
Email: contato@us3.com.br
Last updated: September 2026.